Privacy Policy
Last updated: September 2026
Zen Dog Veterinary Care PLLC (“Zen Dog Vet,” “we,” “us,” or “our”) operates zendogvet.net. This privacy policy explains what information we collect, how we use it, and what rights you have regarding your personal data. We take your privacy seriously and will never sell your information to third parties.
If you have any questions about this policy, you can contact us directly at contact@zendogvet.net or by phone at 917-725-2755.
What Information We Collect
Information You Provide Directly
When you submit a contact form on our website, we collect the information you choose to share, which may include your name, email address, phone number, location, and details about your pet and their condition. This information is used solely to respond to your inquiry and schedule appointments. We do not use it for marketing purposes without your consent.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type, the pages you visit, and how long you spend on each page. This information is collected through Google Analytics and Google Ads conversion tracking and is used to understand how visitors use our site and to measure the effectiveness of our advertising.
This data is aggregated and anonymized — it does not identify you personally. You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-Out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiry and schedule your appointment. To follow up after your appointment with relevant aftercare information if applicable. To understand how our website is being used so we can improve it. To measure the effectiveness of our Google Ads campaigns so we can ensure we are reaching families who need our services.
We do not use your personal information to send unsolicited marketing emails or texts. We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Payment Information
Zen Dog Vet processes payments through Square. When you make a payment, your financial information — including credit card details — is collected and processed directly by Square and is never stored on our website or seen by us in full.
Cookies
Our website uses cookies — small text files stored on your device — to support website functionality and analytics. The cookies we use include:
Google Analytics cookies, which help us understand how visitors interact with our site. Google Ads cookies, which allow us to track conversions from our advertising campaigns and show relevant ads to people who have visited our website.
You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when new cookies are set. Please note that disabling cookies may affect the functionality of some parts of our website.
Third-Party Services
Our website may contain links to third-party websites including our cremation and aftercare partners Final Gift Pet Memorial Center and Compassionate Care Pet Aquamation. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies directly.
We use the following third-party services that may collect data as described in their own privacy policies:
– Google Tag Manager / Google Ads conversion tracking
– Google Maps
– Trustindex
– NitroPack/CDN
– Jotform on appointment forms
– Square for payment, as the policy already states
Data Retention
We retain contact form submissions for as long as necessary to provide our services and maintain reasonable business records. If you would like us to delete your information, please contact us directly and we will do so promptly.
Your Rights
You have the right to request access to the personal information we hold about you, request that we correct inaccurate information, request that we delete your information, and opt out of any data collection you have consented to. To exercise any of these rights, contact us at contact@zendogvet.net.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete that information, and the right to opt out of the sale of your personal information. We do not sell personal information.
Children's Privacy
Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have received personal information from a child under 13, we will take reasonable steps to delete it promptly.
If you are a parent or guardian and believe that a child has provided personal information through our website, please contact us at contact@zendogvet.net or 917-725-2755.
Changes to This Policy
We may update this privacy policy periodically to reflect changes to our services, technology, legal requirements, or data-handling practices. When we make changes, we will revise the “Last updated” date at the top of this page.
If we make a material change to how we collect, use, or share personal information, we will provide a prominent notice on our website or use another appropriate method of notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please reach out:
Zen Dog Veterinary Care – At Home Pet Euthanasia
zendogvet.net